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Talk to a care manager today

Our care managers are here for you. Care managers are nurses, social workers and licensed counselors. They understand your health conditions and can help you get the care you need.

Have a question? 

You can call Member Services at 1-855-300-5528 (TTY: 711).  

What does a care manager do?

What does a care manager do?

Care managers teach you about your health conditions and ways to take care of yourself. They also teach you about your benefits and connect you with local resources. Your care manager can help you:


  • Find a medical home where you can get most of your care

  • Find a primary care physician

  • Schedule doctors’ visits

  • Find specialists and behavioral health services near your home

  • Get rides to your doctor, drug store or hospital

  • Get medical and dental services, supplies and equipment

  • Find community resources and educational materials

  • Get the services you need

SKY program

SKY program

Supporting Kentucky Youth (SKY) program


We're happy to manage your child’s Medicaid services through the SKY program. A care coordinator will contact you to learn about your needs and your child's needs. They’ll stay in touch with you and your family. They'll coordinate with you and your child’s team to help meet your child's needs and goals. They can also help:


  • Schedule doctors' visits and health tests

  • Create a plan to improve or maintain health and well-being

  • Respond to changes in health and well-being needs

  • Find resources in the community


Learn more about the SKY program

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