Our goal is to get you the highest quality care when you need it. We partner with local providers who understand your needs. And we’re continually accredited by the National Committee for Quality Assurance (NCQA). We get that accreditation for scoring high on:
At Aetna Better Health of Kentucky, our goal is to improve access to quality health care for our members. We provide a broad network of providers and community organizations to achieve improved health outcomes. HEDIS scores help us see if we’re meeting our goals. You can learn more about HEDIS on the NCQA website and view our latest HEDIS results below.
Any information that is shared with us on our Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys is kept private. We use the results of those surveys to improve the ways we take care of our members. You can view our member satisfaction survey results by calling Member Services at 1-855-300-5528 (TTY: 711) or by checking out the links below:
Our Quality Improvement program includes the following goals:
Our Quality Improvement program provides many services, which include:
HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).
CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).
Aetna Better Health of Kentucky is not responsible or liable for content, accuracy or privacy practices of linked sites or for products or services described on these sites. If you did not intend to leave our site, click or tap the "x" in the upper right-hand corner.
This link will take you to the Aetna Better Health® of Kentucky provider website. It contains information for health care professionals. If you don't want to leave the member site, click or tap the "x" in the upper right-hand corner.
This link will take you to the main Aetna® Medicaid website (AetnaBetterHealth.com). Aetna Better Health of Kentucky is not responsible or liable for this specific content.