Member Materials

These materials are for members enrolled in the Aetna Better Health® of Virginia (HMO D-SNP) plan.


Call Member Services at 1-855-463-0933 (TTY: 711), 8 AM to 8 PM, seven days a week if you have questions about your plan benefits.

Evidence of Coverage (English / Spanish)

Annual Notice of Change (English Spanish)

Privacy Notice Reminder  (English / Spanish

Prescription Drug Search tool

Summary of Benefits (English Spanish)

LIS Premium Chart (English / Spanish)

Journey Handbook (PDF) (English / Spanish)