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Aetna Better Health® of Illinois provides HealthChoice Illinois coverage. We offer a wide range of benefits and services to help you reach all your health goals. For complete information, download our member handbook.
At Aetna Better Health of Illinois, we have experience you can count on. And we help you live your healthiest life. That's why we offer a variety of specialty services to help you reach all your health goals. We have experience you can count on.
You can earn money by being healthy. We’ll reward you when you do things like get your flu shot or take your child to their annual checkup. You can also get rewarded for refilling certain medications or telling us if you’re pregnant. You can learn more about our Aetna Better Care Rewards below.
Do you like staying active? You can get a free monthly membership at a participating gym. Just call Member Services to register. To qualify, you must be 16 years or older and complete:
A health risk screening
An annual wellness visit
Need new clothes for school? Each year, qualifying members can get three uniforms for school. Just call Member Services to join. You can get three shirts, sweaters and pairs of pants. To qualify, members must be between first and fifth grade, have up-to-date vaccinations and complete:
A health risk screening
An annual wellness visit
Does your child go to an after-school program? We can help you pay for after-school care at participating locations. Just call Member Services to join. To qualify, members must be between 6 and 18 years old and complete:
A health risk screening
An annual wellness visit
Join us on the path to better health.
At Aetna Better Health of Illinois, we take care of the whole you. No matter where you are on your path to better health, we’ve got your back. That means you’re covered if you need to see a specialist, have an emergency or are planning to start a family. We also offer a wide range of preventive care services and vaccinations.
Do you have questions about your health? Skip the crowded waiting rooms. You can talk to a nurse 24 hours a day, 7 days a week, at no extra cost to you. They can help you find local doctors, understand your medicine and much more. Just call your local Member Services number, and they’ll connect you with a registered nurse. To reach a nurse, you just need to call 1-866-329-4701 (TTY: 711) and press #2 then press #6 in order to get to the nurse line.
A healthy smile goes a long way. Dental care is an important part of your overall health. Your dentist can prevent unwanted pain and infections when you go to your covered checkups twice a year. With Aetna Better Health of Illinois, you’re covered to see DentaQuest providers in our network. If you need help finding a dentist, you can call Member Services. Or search for one with our find a provider tool.
Don’t lose sight of what matters most. Going to routine eye exams is an easy way to keep your eyes bright and healthy. We cover one vision exam each year. If you need glasses, we’ll cover your frames and lenses. We’ll even help you pay for contact lenses if you prefer them. Get the most from our vision services for children and adults. If you need help finding a vision provider, you can call Member Services. Or search for one with our find a provider tool.
We make it easy for you to get the medicine you need to feel better. There are no copays or deductibles when you see your medicine on our preferred drug list. A preferred drug list is a list of covered medications. And if you don’t see your medicine on our preferred drug list, your doctor will help you find one that is similar. You can fill your prescription at any pharmacy in our network. Or we can conveniently mail your medicine to you.
When you’re not quite feeling like yourself, we’re here for you. Your mental health is important for your overall health. That’s why we cover a variety of mental health services. We have great benefits that extend to people who need:
Counseling
Substance use disorder services
Inpatient mental health
Mental health drugs
Sometimes, you need a little extra help getting to and from your doctor appointments. We can help you get a ride. Ambulance rides are always covered in an emergency. We also cover rides to doctor appointments and pharmacies. To schedule a ride, call Member Services at least two (2) business-days in advance.
Stay in touch with your health. Eligible Aetna Better Health of Illinois members can get Lifeline cell service and an Android™ smartphone at no cost. Members can get:
Data each month
Unlimited texts
Voice minutes each month
Health tips and reminders by text
Calls to Member Services that won’t count against your monthly minutes
One-on-one texting with their health care team
We can help you get the care you need over the phone or at your home. Our Community Health program can help you with things like:
Choosing a doctor
Using your benefits
Getting preventive care and screenings
Accessing community social services programs for food, housing or clothes
Are you expecting a child? We’ll help you stay healthy during your pregnancy. Our programs will help you get the care and services you need. You can read more about our pregnancy program on our website. Or call Member Services.
The EPSDT program helps you and your loved ones 21 years or younger get care. It covers preventive health and wellness visits — like doctor and dentist appointments — at no cost to you. The EPSDT program also covers the treatment of any problems found during a visit. You can learn more about EPSDT benefits on our website. Or call Member Services with any questions.
Do you need help getting care? Through our care management program, we’ll work with you to help you get the care you need. Care managers are nurses and social workers who understand your health conditions and help connect you to the right care. A care manager can teach you more about your health, help you find a ride to your appointments and more.
Some diseases call for a little extra care. Our disease management program can help you. Our care managers can help you manage chronic conditions, like asthma, diabetes, chronic obstructive pulmonary disease (COPD) and more.
Learn more about care management
Do you or a loved one need extra care to feel healthy? You may be eligible for our long-term care program. Get care where and when you need it. Our care managers will be there to help you every step of the way on your path to better health. You can learn more about our wide range of long-term care services, like assisted living, meals and rides. We also offer long-term care services for children with special needs. They may even be able to keep going to the doctor they see now. You can learn more about these programs below.
Waivers help you get more benefits and let you live more independently. If you’re elderly, had a recent accident or have a chronic condition, you may qualify for waivers. You can learn more about waiver services below.
As an Aetna Better Health of Illinois member, you can choose who you see for your health care needs. You can choose anyone from our strong network of providers. You can find a provider near you online. Or call Member Services for more information.
Interpreter services are provided free of charge to you during any service or grievance process. This includes American Sign Language and real-time oral interpretation.
If you need something translated into a language other than English, please call Aetna Better Health of Illinois. We can also provide materials in other formats, such as braille, audio CD or large print.
If you need an interpreter for your medical appointment, contact Aetna Better Health of Illinois 48 hours before your appointment. We will arrange for one to be at your appointment. Just call Member Services.
Aetna Better Health of Illinois is not responsible or liable for content, accuracy or privacy practices of linked sites or for products or services described on these sites. If you did not intend to leave our site, click or tap the "x" in the upper right-hand corner.
This link will take you to the main Aetna® Medicaid website (AetnaBetterHealth.com). Aetna Better Health of Illinois is not responsible or liable for this specific content.
This link will take you to the Aetna Better Health® of Illinois provider website. It contains information for health care professionals. If you don't want to leave the member site, click or tap the "x" in the upper right-hand corner.
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