Skip to main content

Contact us

Are you trying to contact us about any of these?

We’d love to hear from you

All fields marked with an asterisk (*) are required.

Are you a member?
 

Other contact information

Email

You can reach us at our email address:

ABHILContactusMem@aetna.com

Mail

You can reach us at our address:

Aetna Better Health of Illinois
3200 Highland Avenue, MC F648
Downers Grove, IL 60515

Fax

You can fax us at our toll-free number: 855-254-1791

24-Hour Nurse Line

You can reach us at:

 1-866-329-4701 (TTY: 711) and press #2 then press #6 in order to get the nurse line.

24 hours a day, 7 days a week

 

 

For language services, please call the number on your member ID card and request an operator.

 

For our non-discrimination notice and other language assistance:

Español | 中文 | Tiếng Việt | 한국어 | Kreyòl Ayisyen | Русский | العربية | Français | Polski | Português | Italiano | Deutsch | 日本語 | فارسی | other languages…

Contact Member Services

Just call 1-866-329-4701 (TTY: 711). We’re here Monday through Friday from 8 AM to 5 PM.