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You can reach us at our address:
Aetna Better Health of Illinois
3200 Highland Avenue, MC F648
Downers Grove, IL 60515
You can fax us at our toll-free number: 855-254-1791
You can reach us at:
1-866-329-4701 (TTY: 711) and press #2 then press #6 in order to get the nurse line.
24 hours a day, 7 days a week
For language services, please call the number on your member ID card and request an operator.
For our non-discrimination notice and other language assistance:
Just call 1-866-329-4701 (TTY: 711). We’re here Monday through Friday from 8 AM to 5 PM.
Just call 1-866-329-4701 (TTY: 711). We’re here Monday through Friday from 8 AM to 5 PM.
Aetna Better Health of Illinois is not responsible or liable for content, accuracy or privacy practices of linked sites or for products or services described on these sites. If you did not intend to leave our site, click or tap the "x" in the upper right-hand corner.
This link will take you to the main Aetna® Medicaid website (AetnaBetterHealth.com). Aetna Better Health of Illinois is not responsible or liable for this specific content.
This link will take you to the Aetna Better Health® of Illinois provider website. It contains information for health care professionals. If you don't want to leave the member site, click or tap the "x" in the upper right-hand corner.
This link will take you to the Aetna Better Health® of Illinois vendor website. It contains information for our vendors. If you don't want to leave the member site, click or tap the "x" in the upper right-hand corner.
