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Talk with a care manager today

Our care managers are here for you. Care managers are nurses and mental health clinicians. They understand your health conditions and can help you get the care you need. 

Have a question? 

You can call Member Services at 1-855-242-0802 (TTY: 711). We’re here for you 24 hours a day, 7 days a week.   

What does a care manager do?

What does a care manager do?

Care managers work with both adults and children. They share info about your health conditions and ways to take care of yourself. They can also help you:

 

  • Find a primary care physician (PCP)

  • Learn how to schedule doctors’ visits

  • Find specialists and behavioral health services near your home

  • Arrange rides to your provider, pharmacy or the hospital

  • Learn how to get medical and dental services, supplies and equipment

  • Find community resources and educational materials

  • Get the services you need

 

To help decide which services best meet your needs, the care manager works with:

 

  • You

  • Your provider

  • Your representative or guardian (if applicable)

During COVID-19, your care manager will work with you by phone. They’ll ask you about your health and care needs. You can have family and others present, if you wish them to take part.

Managing chronic conditions

Managing chronic conditions

Some health issues need more care. If you’re managing a chronic condition, your care manager can help you get the treatment you need to feel better. They can help you manage conditions like asthma, diabetes, chronic obstructive pulmonary disease (COPD) and more.  

 

Learn more about chronic disease management

Treating high-risk pregnancies

Treating high-risk pregnancies

Are you planning to start a family or expecting a child? Your care manager can give you special attention if you have a high-risk pregnancy. You’ll get support for a healthier pregnancy, including info about preterm labor and birth. 

 

Learn more about how to have a healthier pregnancy