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Dental benefits

A healthy smile is linked to a healthy body. So you’ll want to see your dentist every six months. You can get dental care when you join Aetna Better Health® of Louisiana. Just be sure to show your member ID card at every visit. 

Dental care

You don’t need a referral to see a dentist in the network. And you can change your dentist or dental group any time during treatment.

 

For adults

 

We work with DentaQuest to provide adults (ages 21 and over) with dental and oral health care. Covered services include up to $1,000 per year toward these services:

 

Preventive care (limited to twice per year)

 

  • Check-ups (twice a year)
  • Cleaning (every six months)
  • X-rays (once a year)

 

Dental restorative services (limited to once per year)

 

  • Fillings
  • Implants
  • Crowns
  • Extractions

 

You can find a dentist:

Online

 

Just visit the DentaQuest website.

By phone

 

Contact DentaQuest at 1-800-685-0143 (TTY: 1-800-466-7566). You can reach them Monday through Friday, 7 AM to 7 PM. You can also call Member Services at 1-855-242-0802 (TTY: 711). We’re here for you 24 hours a day, 7 days week.

For children

 

Children under 21 can get covered services through DentaQuest or Managed Care of North America (MCNA) Dental. 

 

You can find a dentist:

 

Online

 

Just visit the website for your dental plan:

 

DentaQuest

 

MCNA Dental

By phone 

 

You can contact:

 

You can also call Member Services at 1-855-242-0802 (TTY: 711).

Do you have a dental emergency?

Do you have a dental emergency?

Just call your dentist. You should only go to the emergency room for medical emergencies, or if your life is in danger.

 

Finding a dentist in emergencies

 

Is your dentist office closed? Or maybe you don’t have one? To find a dentist, just call:

 

  • DentaQuest (for adults and children under 21): 1-800-685-0143 (TTY: 1-800-466-7566). You can reach them Monday through Friday, 7 AM to 7 PM.
  • MCNA Dental (for children under 21): 1-855-702-6262. You can reach them Monday through Friday, 7 AM to 7 PM.

For emergencies, you can see a dentist who isn’t in our network. And if you’re out of town and need emergency dental care, you can go to any dentist. You don’t need a referral or approval for emergencies.

Types of dental emergencies

 

Some examples are: 

 

  • A broken natural tooth
  • A permanent tooth falls out
  • Very bad pain in the gum around a tooth with a fever
  • Mouth or face swelling or infection
  • Acute (bad) face swelling that doesn’t go away

Special settings

Sometimes dental care can require a hospital setting or surgical center. This may happen for:

 

  • Members with special health care needs
  • Children under the age of 5 

If your dentist can’t provide this service, you can call:

 

They can help you find a dentist and arrange your care.