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Your Member Portal

You can do so much more with your health plan when you create an account in your Member Portal. Just log in to manage your plan benefits and health goals from anywhere. Or use your Aetna Better Health® app to take your benefits on the go.

Start with your Member Portal

You can sign up online or call us at 1-855-242-0802 (TTY: 711). We’re here for you 24 hours a day, 7 days a week. Be sure to have your member ID and email address handy.

Benefits at your fingertips

Benefits at your fingertips

You can do a lot inside your Member Portal. Just log in. Then, you can: 


  • See your member ID card or ask for a new one

  • Change your primary care physician (PCP)

  • Update your contact info

  • Find forms and materials

  • See your health history

  • Track your health goals

  • See the status of your claim 

  • Research prescription medications 

  • Find a pharmacy in your area

  • Get support from a registered nurse

  • Connect with your care team if you take part in care management

Ready to meet a healthier you?

Your personal MyActiveHealth website can help you:

Ready to learn more? Just visit your Member Portal. Or access MyActiveHealth with your smartphone. You can call 1-855-231-3716 to ask for a printed copy of the health survey. You can also ask for info on health conditions and wellness topics in print.

Download your Aetna Better Health app

Always on the go? No problem. The app lets you access all the benefits of your Member Portal anytime, anywhere. Check out health resources, send us questions and more. Just download the app from the Apple®App Store® or the Google Play store.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. 

Google Play is a trademark of Google LLC.

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