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Have questions or need language help? Just call 1-855-242-0802 (TTY: 711).  Having a Behavioral or Mental Health Crisis and need immediate assistance? Call 1-833-491-1094 We’re here for you 24 hours a day, 7 days a week. 

Let us help you get the care you need

  • Become a member

    Learn how to enroll in and apply for Healthy Louisiana and choose Aetna Better Health® of Louisiana as your health plan. 

  • Understand my benefits

    Members receive a wide range of benefits and services. Learn more about what Healthy Louisiana covers. 

  • Find a provider

    Find the local care you need, from vision and dental care to primary care physicians, specialists and COVID-19 testing.  

We’d love to hear from you

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Are you a member?

You can also contact us by: 
 

Mail

You can reach us at:

Aetna Better Health of Louisiana 
2400 Veterans Memorial Blvd., Suite 200
Kenner, LA 70062

Fax

You can fax us at:

1-866-776-2813

24-Hour Nurse Line

You can reach us at:

1-855-242-0802 (TTY: 711)

Email

You can email anytime:

AetnaBetterHealth-LA-MemberServices@Aetna.com

Lost ID card?

You can request a new one through your Member Portal. 

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