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We want to hear what you think 

Your opinion matters. Every year, we hold multiple meetings to talk about what's working for our members and what needs improvement. Join us and tell us what you think.

Member Advisory Committee (MAC)

Member Advisory Committee (MAC)

Plan members, providers and representatives join to form the MAC. Together, we come up with ways to improve:


  • Member medical care and our outreach plans

  • Member materials

  • Communication and care for members who speak a main language other than English

  • Phone services for members

  • Transportation services for members

Who can join MAC


We’re always looking for help finding better ways to do things. To join MAC, you must be: 


  • At least 18 years of age
  • A member for at least the last 90 days
  • Able to attend meetings in person or by phone four times a year (you can get reimbursement for travel costs)

Getting started

It’s easy to join MAC. Just download the right form:

Then, fill out the form and send it to the address on the form. You can also call Member Services at 1-855-242-0802 (TTY: 711). We’re here for you 24 hours a day, 7 days a week.



2022 MAC meeting dates (PDF)


MAC meeting agendas and notes