You have coverage to protect you in case of serious medical issues. It pays for things like doctor visits, surgery and medication. But there are also services available to you that can help you stay healthy.
We're here to guide you. We’re here to motivate you. You have access to resources, libraries and tools. The services available to you may depend on your age and the state program covering you. Check your member handbook or call Member Services at:
- 1-866-638-1232, TTY PA Relay 7-1-1 (Medical Assistance)
- 1-800-822-2447, TTY 1-800-628-3323 (CHIP)
Krames Online is an up-to-date patient education resource with more than 4,000 topics relating to health and medication. You can search for answers 24 hours a day. Krames Online gives you and your family the ability to find answers to most questions.
MedlinePlus is the National Institutes of Health's website for patients and their families and friends. Produced by the National Library of Medicine, it brings you information about diseases, conditions, and wellness issues in language you can understand. MedlinePlus offers reliable, up-to-date health information, anytime, anywhere, at no cost to you.
You can use MedlinePlus to learn about the latest treatments, look up information on a drug or supplement, find out the meanings of words or view medical videos or illustrations. You can also get links to the latest medical research on your topic or find out about clinical trials on a disease or condition.
Ask Me 3®
Sometimes a visit to your doctor may not go as well as you’d like. Maybe you:
- Forgot to ask an important question
- Didn’t know the answer to all the questions your doctor asked, such as the names of the medicines you take
- Found it hard to remember everything your provider told you to do
This happens to many people and there's something you can do. Ask Me 3® is a program run by the National Patient Safety Foundation. The program gives you three questions to ask your provider during a health care visit. They are:
- What is my main problem?
- What do I need to do?
- Why is it important for me to do this?
These three questions help prepare you for the visit. They'll also help you understand what your provider tells you. As a result, you can take better care of yourself and live a healthy lifestyle. For more information, visit www.npsf.org.
You can also check out our guide, I will ask my doctor. This guide will also help you prepare for your visit. You can print it out and take it with you so you remember what questions to ask. There's also space to write down your doctor's answers and other notes you may have.
Body and Mind (BAM)
Learn about fitness, food and nutrition, exercise, disease, and safety. Take a quiz, play a game. BAM is an interactive website with information on health, nutrition and safety for kids of all ages.
Free cell phones
Stay connected with us, your doctor and family and friends. All you have to do is sign up for a free phone with SafeLink. You'll also get free minutes and unlimited texting.