Same benefits, same network, same service.
Get the most out of your health plan. Learn about your benefits. Download the member handbook. Find other helpful resources.
Our providers have access to tools that support quality care for our members.
On September 26, 2016, we changed our name from CoventryCares to Aetna Better Health of West Virginia.
We believe in delivering care through a collaborative approach. We partner with providers who deliver quality and effective care to achieve the best outcomes for our members. Our programs encourage members to take charge of their health. Through our care management program, members set goals for their health. Our team of case managers, providers and caregivers work with the member to help them achieve their goals. This benefit comes at no cost to the member.
We also encourage members to give us feedback for improving our health plan. Members can participate in surveys or focus groups. They can e-mail us or serve on our Health Education Member Advisory Committee. By engaging our members and providers, we can work toward making the Aetna Better Health experience even better.
Links to various Aetna Better Health and non-Aetna Better Health sites are provided for your convenience. Aetna Better Health of West Virginia is not responsible or liable for non-Aetna Better Health content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.