Become a member

The Kentucky Medicaid program provides health care benefits for people who meet certain eligibility requirements.

Aetna Better Health of Kentucky serves all 120 Kentucky counties. If you don’t have Medicaid but think you may be eligible, contact the Commonwealth of Kentucky Department of Medicaid Services (DMS), Department of Community Based Services, (DCBS). Just click to apply or call the numbers below:    

  • Benefind: 1-855-4kynect (1-855-469-6328),TTY at 1-855-326-4654 (Options 1, 1, 1) or Benefind
  • Department for Community Based Services (DCBS): 1-855-306-8959
  • Kentucky Medicaid: 1-800-635-2570 Option 1, 7, 1 to change MCO

Once you submit your application, DCBS will review it. They will determine if you are eligible to receive Medicaid benefits. Certain Medicaid clients are required to participate in the Kentucky Medicaid Managed Care Program. If so, then you’ll be enrolled in a Managed Care Organization (MCO).  Aetna Better Health of Kentucky is one of the MCOs that partner with the DCBS to provide Medicaid benefits to eligible members.

If you are eligible, and would like to learn more about joining our health plan, call the DCBS Family Support toll-free number at 1-855-306-8959, to start an application, complete your recertification or to report a change.

You can also call us directly to learn more about our Medicaid program. Just call Aetna Better Health of Kentucky Member Services at 1-855-300-5528 (TTY 711) Monday through Friday 7 a.m - 7 p.m. Eastern Time. You can find a list of our benefits, programs and services in in our handbooks.