Medallion Medicaid
For low-income working individuals or families, their children, pregnant women, and those in foster care or adoption assistance
Provider results
**Important Notice**
We will make updates to this website on Monday, January 31, from 7PM - Tuesday, February 1, 8PM EST. You may not be able to access the site during that time. If you need help while the website is down, please call us at 1-800-279-1878 (TTY: 711) Medallion/FAMIS or 1-855-652-8249 (TTY: 711) CCC+
Welcome to Aetna Better Health of Virginia
FAMIS
For children under age 19 of working parents who do not otherwise qualify for Medicaid
CCC Plus
For individuals with full Medicaid benefits who are 65 and older, children or adults with disabilities, nursing facility residents, and those receiving long-term services and supports
HMO-SNP
For individuals on Medicare and who receive Medicaid assistance
Providers
For our partners who deliver quality care to our members
About Aetna Better Health of Virginia
Covid-19 Vaccine Video
At Aetna Better Health of Virginia, we believe in improving every life we touch as good stewards to those we serve.
Aetna Better Health of Virginia is a statewide Medicaid program offering managed care services and programs to individuals and families who qualify for Medallion Medicaid, FAMIS (Family Access to Medical Insurance Security), CCC Plus (Commonwealth Coordinated Care Plus), and Medicare Advantage Dual Eligible Special Needs Plans (D‐SNP).
Local presence, national strength
We have been serving the Medicaid population in Virginia since 1996. Our health plan is a subsidiary of Aetna, which has more than 150 years of experience in meeting members’ health care needs.
Quality, personalized care you can count on
We believe in delivering care through a collaborative approach. We partner with providers who deliver quality and effective care to achieve the best outcomes for our members. Our programs encourage members to take charge of their health. Through our care management program, members set goals for their health. Our team of care managers, providers, and caregivers work with the member to help them achieve their goals. This benefit comes at no cost to the member.
We also encourage members to give us feedback for improving our health plan. Members can participate in surveys or focus groups, as well as serve on our Health Education Member Advisory Committee by contacting us by phone or secure form.
We received full health plan accreditation by NCQA in March 2015 for our Medicaid line of business. Our most recent accreditation for Medallion 4.0 and CCC Plus was awarded April 1, 2021, to April 2, 2024, along with a certificate for LTSS Distinction.
