CCC Plus

Aetna Better Health of Virginia - CCC Plus

Welcome to Aetna Better Health of Virginia

Thank you for being a member of Aetna Better Health of Virginia, a Commonwealth Coordinated Care Plus (CCC Plus) plan. If you are a new member, we will get in touch with you in the next few weeks to go over some very important information with you. You can ask us any questions you have, or get help making appointments. If you need to speak with us right away or before we contact you, please call Member Services at 1-855-652-8249 (TTY 711). We are here for you 24 hours a day, 7 days a week.

As an Aetna Better Health of Virginia member, you have a variety of health care benefits and services available to you. Please visit our benefits section to learn how Aetna Better Health of Virginia serves you through care management and enhanced benefits and services.

What is CCC Plus?

The CCC Plus program is a Medicaid managed care program through the Department of Medical Assistance Services (DMAS). Aetna Better Health was approved by DMAS to provide care coordination and health care services. Our goal is to help you improve your quality of care and quality of life.

You are eligible for CCC Plus when you have full Medicaid benefits, and meet one of the following categories:

  • You are age 65 and older
  • You are an adult or child with a disability
  • You reside in a nursing facility (NF)
  • You receive services through the CCC Plus home and community based services waiver [formerly referred to as the Technology Assisted and Elderly or Disabled with Consumer Direction (EDCD) Waivers]
  • You receive services through any of the three waivers serving people with developmental disabilities (Building Independence, Family & Individual Supports, and Community Living Waivers), also known as the DD Waivers

When does CCC Plus begin?

CCC Plus will launch regionally. Start dates for eligible members are:

Tidewater – August 1, 2017
Central – September 1, 2017
Charlottesville/Western – October 1, 2017
Roanoke/Alleghany – November 1, 2017
Southwest – November 1, 2017
Northern/Winchester; December 1, 2017

Members transitioning from Medallion 3.0 that are in the Aged, Blind and Disabled (ABD) program will start January 1, 2018. Members currently in the Commonwealth Coordinated Care program will also transition to CCC Plus January 1, 2018.

Map of CCC Plus Regions in Virginia

Learn more

To learn more about your benefits and services, as well as Aetna Better Health of Virginia, use the navigation links to the left as well as the navigation menu above. You can also call us 24 hours a day, 7 days a week at 1-855-652-8249 (TTY 711.