Service area

Alleghany

Bedford

Buchannan

Charles City

Cumberland

Franklin

Hanover

King & Queen

Luneburg

Middlesex

Nottoway

Pulaski

Roanoke County

Smyth

Westmoreland

Amelia

Bedford City

Buena Vista

Chesterfield

Dickenson

Galax

Henrico

King William

Lynchburg (City)

Montgomery

Patrick

Radford

Rockbridge

Surry

Wise

Amherst

Bland

Campbell

Colonial Heights

Dinwiddle

Giles

Henry

Lancaster

Martinsville

New Kent

Petersburg

Richmond City

Russell

Sussex

Wythe

Appomattox

Botetourt

Caroline

Covington

Essex

Goochland

Highland

Lee

Mathews

Northumberland

Powhatan

Richmond County

Salem

Tazewell

Bath

Bristol

Carroll

Craig

Floyd

Grayson

Hopewell

Lexington

Mecklenburg

Norton

Prince George

Roanoke City

Scott

Washington

Our service area for CCC Plus is different than it is for Medallion/FAMIS. Aetna Better Health’s CCC Plus service area includes the entire Commonwealth of Virginia—all 95 counties and 38 independent cities. 

Only people who live in our service area can enroll with Aetna Better Health. If you move outside of our service area, you cannot stay in this plan. If this happens, you will receive a letter from DMAS asking you to choose a new plan. You can also call the CCC Plus Helpline if you have any questions about your health plan enrollment. Contact the CCC Plus Helpline at 1-844-374-9159 or TDD 1-800-817-6608 or visit the website at www.cccplusva.com.

When does CCC Plus begin?

CCC Plus will launch regionally. Start dates for eligible members are:

Tidewater – August 1, 2017
Central – September 1, 2017
Charlottesville/Western – October 1, 2017
Roanoke/Alleghany – November 1, 2017
Southwest – November 1, 2017
Northern/Winchester; December 1, 2017

Members transitioning from Medallion 3.0 that are in the Aged, Blind and Disabled (ABD) program will start January 1, 2018. Members currently in the Commonwealth Coordinated Care program will also transition to CCC Plus January 1, 2018.

Map of CCC Plus Regions in Virginia

Learn more

To learn more about your benefits and services, as well as Aetna Better Health of Virginia, use the navigation links to the left as well as the navigation menu above. You can also call us 24 hours a day, 7 days a week at 1-855-652-8249 (TTY 711).