Service area for Medallion/FAMIS members
King & Queen
Service area for CCC Plus members
Our service area for CCC Plus is different than it is for Medallion/FAMIS. Aetna Better Health’s CCC Plus service area includes the entire Commonwealth of Virginia—all 95 counties and 38 independent cities.
Only people who live in our service area can enroll with Aetna Better Health. If you move outside of our service area, you cannot stay in this plan. If this happens, you will receive a letter from DMAS asking you to choose a new plan. You can also call the CCC Plus Helpline if you have any questions about your health plan enrollment. Contact the CCC Plus Helpline at 1-844-374-9159 or TDD 1-800-817-6608 or visit the website at www.cccplusva.com.
When does CCC Plus begin?
CCC Plus will launch regionally. Start dates for eligible members are:
Tidewater – August 1, 2017
Central – September 1, 2017
Charlottesville/Western – October 1, 2017
Roanoke/Alleghany – November 1, 2017
Southwest – November 1, 2017
Northern/Winchester; December 1, 2017
Members transitioning from Medallion 3.0 that are in the Aged, Blind and Disabled (ABD) program will start January 1, 2018. Members currently in the Commonwealth Coordinated Care program will also transition to CCC Plus January 1, 2018.
To learn more about your benefits and services, as well as Aetna Better Health of Virginia, use the navigation links to the left as well as the navigation menu above. You can also call us 24 hours a day, 7 days a week at 1-855-652-8249 (TTY 711).