Medicaid and FAMIS

Welcome to Aetna Better Health of Virginia

If you are a new member, please be on the lookout for your new member welcome packet and ID card in the mail.

Your decision to join Aetna Better Health of Virginia was a significant one for you and your covered family members. On behalf of all of those associated with our plan, we welcome you. We have built a strong network of area physicians, hospitals and other health care providers to offer a broad range of services for your medical needs.

As an Aetna Better Health of Virginia member, you have a variety of health care benefits and services available to you. Please visit our benefits section to learn more. You can also use the links in the left navigation to learn about all that we offer as your health plan.


Our dedicated Member Services is here for you. Call 1-800-279-1878 (TTY 711), Monday-Friday, 8 a.m. to 5 p.m.

Translation, interpreter services, and other accessible formats are available at no-cost. Learn more.