Housing and utilities
What is a Social Care Network?
An SCN is a local, nonprofit group that connects you to health-related social needs services in your community. SCNs provide you with help based on your needs and eligibility. If you qualify, you can use it to find support for things, like food, rides, care, housing and more.
Through the SCN, you’ll meet with a Social Care Navigator who will:
- Check if you can receive services that can help with your health and well-being
- Ask questions to understand where you might need extra support
What kinds of support and services can I get?
If you qualify for services, the Social Care Navigator can work with you to get the support you need. You may qualify for more than one service, depending on your situation. These services may include:
- Installing in-home equipment like ramps, handrails and grab bars to make your home safe and easy for you to live in. Repairing and fixing water leaks to prevent mold from growing in your home.
- Sealing holes and cracks to prevent pests from entering your home.
- Providing an air conditioner, heater, humidifier or dehumidifier to help improve air flow in your home.
- Helping you find and apply for safe and stable housing in the area.
Transportation
- Helping you with rides, including public or private transportation, to places the SCN approves (examples: job interviews, parenting classes, housing court to prevent eviction, and city or state department offices to get important paperwork).
Care Management
Getting help with finding a job or job training programs, applying for benefits, managing your money and more.
Getting connected to services like child care, counseling, crisis support, health homes programs and more.
How can I find out if I qualify for SCN services?
You have a few options:
- Go to your SCN’s website: You can use the screening tool on your county’s SCN website to see if you qualify for services.
- Call your SCN: You can contact your SCN directly. A Social Care Navigator will ask you a few questions to ensure that you qualify. They’ll also explain the services and guide you through the next steps to receive the support you need.
How do I find my SCN?
Scroll down to find your county’s SCN website, screening tool or contact info.
| The county you live in | SCN name | Phone number | Website |
|---|---|---|---|
Brooklyn (ZIP codes: 11209, 11219, 11220 and 11228 | Staten Island Performing Provider System (SIPPS) | 1-917-830-1140 | SIPPS self-screen tool |
Queens (ZIP codes: 11355, 11368, 11373 and 11377) | Staten Island Performing Provider System (SIPPS) | 1-917-830-1140 | SIPPS self-screen tool |
| Brooklyn, Queens and Manhattan | PHS (Public Health Solutions) | 1-888-766-6769 | PHS self-screen tool |
| Bronx | SOMOS | 1-833-766-6769 | |
| Nassau and Suffolk | HEALI (Health & Welfare Council Of Long Island) | 1-516-505-4434 | HEALI website |
Questions?
Call us at 1-855-456-9126 (TTY: 711). We can also help connect you to a SCN in your area.