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Managing chronic
diseases

If you’re managing a chronic condition, we can help you get the treatment you need to feel better. You’ll learn more about your condition, including ways to manage your symptoms, so you can be your healthiest.

Questions?

Just call 1-855-456-9126 (TTY: 711). We’re here for you 24 hours a day, 7 days a week.

Your care management team

Your care management team

Your care management team will design a plan of care that’s right for you. They’ll make sure you get the treatment and services you need. The team will also help you:
 

  • Connect to other resources

  • Get referrals for specialized care

  • Work with your health care providers 

  • Understand your symptoms

  • Get services after normal business hours, when needed

Asthma is common and affects people in different ways. Talk with your provider about your symptoms. Here’s how we can help: 

 

First, we’ll see if your asthma is low risk or high risk. If it’s low risk, we’ll give you tips on caring for yourself year-round. That way, you can better manage your symptoms when they appear.

 

If it’s high risk, a care manager will call you to talk about your asthma care. You’ll talk about things like:

 

  • How to take care of your asthma at home
  • Why you should take your medicine as prescribed
  • What might cause an asthma attack
  • How to change your habits so you can feel better

 

Learn more about asthma

COPD is a lung disease. If you have COPD, we’ll help you get the support you need to feel better.

 

First, we’ll see if your COPD is low risk or high risk. If it’s high risk, a care manager will check in on you to make sure you’re getting the help you need. They’ll talk to you about your treatment. In some cases, you might get a prescription for oxygen therapy or more medicine. If you smoke, your care manager can help you plan to quit.

 

Learn more about COPD

CAD is the most common form of heart disease. Cholesterol can start to collect in your arteries. This makes the heart work harder to do its job. 

 

Tell your provider if your family has any history of CAD. We’ll create a care plan to help prevent and treat your symptoms. 

 

Learn more about CAD

Do you have shortness of breath doing everyday activities? If so, this may be a sign of CHF.

 

We’ll work with your provider to help you prevent and manage any symptoms. Through different treatment options, you can get the care you need. Many of our members with CHF failure live healthy, active lives.

 

Learn more about congestive heart failure

Diabetes can be a lot to handle alone. We’re here to help you manage and treat your diabetes. First, we’ll work with you and your provider to see if your diabetes is low risk or high risk.

 

If it’s low risk, we’ll get you the info and help you need to take care of yourself.

 

If your diabetes is high risk, we’ll help you learn how to:

 

  • Manage your diabetes

  • Watch your blood sugar

  • Take your medicine

  • Care for your feet

  • Practice healthy habits 

 

Learn more about diabetes

Electrolytes (ih-LEK-truh-lahyts) are certain minerals in your body’s fluids. Your body needs the right balance of these minerals to work properly. If their levels get too high or too low, it’s called an electrolyte imbalance. This can cause problems with different body functions. 

 

An electrolyte imbalance can happen if you lose too much fluid. This can happen due to certain medications or chronic diseases. It can also be caused by too much:
 

  • Sweating

  • Vomiting

  • Diarrhea

 

Learn more about electrolyte imbalances

When you have high blood pressure, your blood puts a lot of pressure on your artery walls. Over time, this can damage your arteries, congestive heart and kidneys. You may not know these problems are happening. And if not treated, high blood pressure can lead to other severe issues, like congestive heart attack and stroke.

 

Normal blood pressure should be below or around 120/80. Your provider can tell you what blood pressure is best for you. We can work with them to help you find ways to lower it or manage it.

 

Learn more about high blood pressure

HIV stands for human immunodeficiency virus. It can make fighting infections harder for you. With help from our team, you can get the support you need. They’ll arrange care with your providers and help you manage symptoms, like:

 

  • Swollen lymph glands
  • Fever 
  • Night sweats
  • Diarrhea
  • Skin rashes
  • Sores 

 

Learn more about HIV

Sepsis is when you have an untreated infection that spreads to the rest of your body. Sepsis is a life-threatening condition and needs emergency treatment. It can develop from any type of infection, even one that starts out small, like a skin infection. 

 

You have a higher risk of sepsis if you have a chronic illness. Your risk is also higher if you:
 

  • Are age 65 or over

  • Have a weak immune system

  • Recently had a severe illness or were hospitalized

 

Learn more about sepsis

A UTI is a common infection. It can happen when too many bacteria enter your urinary tract (the organs related to urine, or pee, including your bladder and kidneys). 

 

Common UTI symptoms include:
 

  • Pain when you urinate (pee) 

  • Pain or pressure in your side or lower belly area

  • The need to urinate more often than normal

  • Urine that smells or looks different than normal

  • Not being able to hold in your urine

UTIs can be unpleasant. Talk to your care manager right away if you think you have one. They’ll make sure you get the treatment you need.
 

Learn more about UTIs

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