Handbook

Your Aetna Better Health of New Jersey Member Handbook has information to help you get the care you need. Please take time to look through the handbook to learn about your benefits. You’ll find:

  • Aetna Better Health of New Jersey phone numbers
  • How to get health care services
  • Your rights and responsibilities as a member
  • Which services are covered and which are not
  • How to get help with appointments
  • How to find a doctor and/or pharmacy

You also can get member materials in other languages or formats. Please call Member Services at 1-855-232-3596, TTY 711. We provide these materials at no cost.

Download a copy of the Medicaid member handbook (English|Spanish)

Download a copy of the MLTSS member handbook (English|Spanish)