Your needs always come first

Welcome to Aetna Better Health of Texas. Choosing the right health plan for yourself and your family is important. That is why we are glad you chose Aetna Better Health as your managed care health plan.

Keeping you healthy is our number one goal. That means connecting you now with the care and resources you need, when you need it.
As an Aetna Better Health member, you can pick from hundreds of health care providers and specialists. You can also pick from a large number of hospitals and clinics in our network. They are ready to help you get the health care you need.

Looking for a doctor close to your home?
Need help understanding your benefits?
Are you expecting a baby?
Are you starting an exercise program?
Do you need help for a chronic health condition?

Give us a call – we’re here to help!

Medicaid STAR 1-800-248-7767 (Bexar), 1-800-306-8612 (Tarrant)
Medicaid STAR Kids 1-844-STRKIDS (1-844-787-5437)
CHIP or CHIP Perinate 1-866-818-0959 (Bexar), 1-800-245-5380 (Tarrant)
1-800-735-2989 (for the hearing impaired) 

Information on how to replace a lost or stolen Member ID card:

If your ID Card gets lost/stolen, please call Member Services at the phone numbers below or login to the Member Web Portal (Member Login) and get a new ID card mailed to you. 

Medicaid STAR 1-800-248-7767 (Bexar), 1-800-306-8612 (Tarrant)
Medicaid STAR Kids 1-844-STRKIDS (1-844-787-5437)
CHIP or CHIP Perinate 1-866-818-0959 (Bexar), 1-800-245-5380 (Tarrant)
1-800-735-2989 (for the hearing impaired) 

We want to hear from you

Join our Member Advisory Group – we meet once every  three months in your community. There will be an advisory group for Medicaid Star and CHIP and one just for STAR Kids. You can tell us how we’re doing and offer suggestions. Complete the form below or call the number on the back of your ID card and let us know you would like to join. 

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Member Advisory Workgroup