Children's Health Insurance Program (CHIP)

Thank you for choosing Aetna Better Health for your child’s CHIP services.

Aetna Better Health is a health plan that makes it easier for you to get good medical care. With Aetna Better Health, you will get all the CHIP benefits you have now – plus more.

You will be able to:

  • Pick a doctor or other health care provider close to where you live
  • Talk to a nurse any time of day, seven days a week
  • Get your child medical checkups
  • Go to free or low-cost health education classes in your community
  • Call Member Services for more services and benefits

Our Member Services department is open Monday through Friday from 8 a.m. to 5 p.m.

You can call us with questions toll-free at 1-866-818-0959 (Bexar) or 1-800-245-5380 (Tarrant).

For members who are deaf or hard of hearing, you can call us toll-free at 1-800-735-2989. Ask them to call the Aetna Better Health Member Services line. 24-Hour Nurse Line - 1-800-248-7767 (Bexar), 1-800-306-8612 (Tarrant). If your Member ID card is lost or stolen, please call us right away so we can send you another one.

If you would like to learn more about our Member Advisory Group, please call 1-877-751-9951.

 

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