Thank you for choosing Aetna Better Health Plan for your CHIP perinatal services.
Aetna Better Health is a health plan that makes it easier for you to get good medical care. You will be able to:
- Pick a doctor or other health care provider close to where you live
- Talk to a nurse any time of day, seven days a week
- Call Member Services for more services and benefits
Our Member Services department is open Monday through Friday, from 8 a.m. to 5 p.m.
You can call us with questions toll-free at 1-866-818-0959 (Bexar) or 1-800-245-5380 (Tarrant).
For members who are deaf or hard of hearing, you can call us toll-free at 1-800-735-2989. Ask them to call the Aetna Better Health Plan Member Services line. 24-Hour Nurse Line Bexar - 1-800-248-7767 Tarrant - 1-800-306-8612.
If your Member ID card is lost or stolen, please call us right away so we can send you another one.