We'll help you get the benefits you need
Our health plan is designed with you in mind. We want to help you get healthy and stay healthy. No matter what your health goals are, we are here for you when you need us.
With Aetna Better Health, you will get all the Medicaid (STAR) benefits you have now – plus more.
You will be able to:
- Pick a doctor or health care provider close to where you live
- Get your child medical checkups / Texas Health Steps
- Get a free ride to scheduled medical and dental appointments
- Talk to a nurse any time of day, seven days a week
- Go to free or low-cost health education classes in your community
- Call Member Services for more services and benefits
Our Member Services department is open Monday through Friday, from 8 a.m. to 5 p.m.
You can call us with questions toll-free at 1-800-248-7767 (Bexar) or 1-800-306-8612 (Tarrant). For members who are deaf or hard of hearing, call 1-800-735-2989. 24-Hour Nurse Line Bexar - 1-800-248-7767 Tarrant - 1-800-306-8612. If your Member ID card is lost or stolen, please call us right away so we can send you another one.