CVS Health® provides the info on the next page. Aetna® is part of the CVS Health family of companies. If you want to stay on our site, choose the “X” in the upper right corner to close this message. Or choose “Go on” to move forward to CVS.com.
2024
2023
Upcoming Free CE/CME Health Equity Webinar - December 20, 2023 (PDF)
Upcoming Virtual CE Event - December 13, 2023 (PDF)
Electronic Visit Verification (EVV) for Home Health Services Frequently Asked Questions (PDF)
Provider Claims System Denial Update (PDF)
Substance Abuse Webinar, Friday Nov. 10th, FREE CE/CME/CNE (PDF)
Youth Mental Health First Aid Training (PDF)
TPN.health Upcoming CE Webinar September 28-29, 2023 (PDF)
July 27th - Upcoming Virtual CE Event - Dr. Melanie M. Wilcox, ABPP (PDF)
July 28th - Upcoming Virtual CE Event - Nick Szubiak, MSW, LCSW (PDF)
Precertification Optimization: Prior Authorization Requirements (PDF)
Aetna Better Health of Louisiana Care Manager List (PDF)
Holiday Check Run - July 4th (PDF)
Upcoming Free Virtual CE Event - April 27 (PDF)
LA Medicaid Redetermination Notice (PDF)
March Free CE Event - March 21, 2023 (PDF)
February Free CE/CME Webinar - February 28, 2023
Informational Bulletin 19-3: Medicaid Provider Issue Resolution (Revised February 10, 2023)
EFT/ERA Registration Services (PDF)
2023 Martin Luther King Jr Day Check Run (PDF)
IB 22-38 Medicaid Provider Enrollment Portal Update and Requirements (Revised 01/05/23) (PDF)
2023 Provider Manual Notice (PDF)
2022
New Vision Provider - EyeMed (PDF)
Availity + Aetna Webinars (PDF)
Regional tour for state to meet with MHR providers (PDF)
IB 22-22 Act 504 Changes (PDF)
Assertive Community Treatment Policy- Network Notification (PDF)
Policy 7100.35- Assertive Community Treatment (PDF)
BH Crisis Services Statewide Flyer (PDF)
Community Brief Crisis Support Policy Policy Notification (PDF)
IB 22-15 PA of Reimbursement for Non Invasive and Invasive Ventilators (PDF)
IB 22-14 Pediatric Day Health Care Reimbursement (PDF)
BH Crisis Services Statewide Flyer (PDF)
Informational Bulletin 20-5 Update on Covid 19 (PDF)
Informational Bulletin 22-4 Provider Enrollment Portal Update (PDF)
Louisiana Crisis Response System Fact Sheet (PDF)
61 Continued Alignment with LDH Medicaid Services Manuals (PDF)
Submitting Requested Medical Records Using Availity (PDF)
Informational Bulletin 22-17 Allergy Testing (PDF)
Informational Bulletin 22-16: Immunization Update – Pneumococcal Vaccines (PDF)
Informational Bulletin 20-5 Covid 19 Update (PDF)
Covid 19 Vaccine Now Available for Kids 6 Months and Older (PDF)
Remind your Patients- Pink Letters are in the Mail (PDF)
Holiday Check Run- Fourth of July (PDF)
24-Hour OTP's Fact Sheet (PDF)
Annual Health Equity Training Attestation (PDF)
Louisiana Crisis Response System Fact Sheet Region 1 (PDF)
Louisiana Crisis Response System Fact Sheet Region 2 (PDF)
Louisiana Crisis Response System Fact Sheet Region 3 (PDF)
Louisiana Crisis Response System Fact Sheet Region 7 (PDF)
Louisiana Crisis Response System Fact Sheet Region 10 (PDF)
Provider Notification: Memorial Day Check Run (PDF)
Evidence Based Practice (EBP) Qualification Standards and Billing Guide (PDF)
Behavioral Health Quality Monitoring Training (PDF)
ABA Provider Quality Monitoring Training- Yearly Calendar (PDF)
Informational Bulletin 22-15: Urine Drug Testing Policy Update
Informational Bulletin 22-13: 2022 HCPCS and Physician-Administered Drug Reimbursement Updates
Informational Bulletin 21-2 NEMT Provider Resolution (May 17, 2022)
Informational Bulletin 22-4 Revised: Louisiana Medicaid Provider Enrollment Portal (PDF)
Cellphone Lifeline (PDF)
Notification of Pregnancy Coverage (PDF)
Tobacco Cessation for Pregnant Mothers (PDF)
New ABHLA Policy A-LA 7000.11 Applied Behavior Analysis (PDF)
New ABHLA Policy A-LA 7000.13 Peer Support Services (PDF)
Network Notification- Crisis Response Services (PDF)
Peer Support Policy Update Notification (PDF)
LDH Informational Bulletin 22-12 Remote Patient Monitoring
LDH Informational Bulletin 22-10: Reimbursement Update for NEMT
LDH Informational Bulletin 22-9: Sterilization Consent Form
LDH Informational Bulletin 22-8: Coverage of Human Milk Storage Bags as DME Benefit
LDH Informational Bulletin 22-4: Louisiana Medicaid Provider Enrollment Portal
IB 20-5 (Revision) Covid 19 Provider Update
DOJ CCM Required Trainings (PDF)
IB 22-6 In Lieu of Services Policy (PDF)
IB 22-5 Pharmacy Brand Name and Generic Drugs Policy (PDF)
Individual Placement Services (IPS) and Personal Care Services (PCS) Chapters are Available (PDF)
IB 22-3 LDH Policy for Sinus Procedures (PDF)
January 2022 IB 21-2 Common Procedure Coding (PDF)
January IB 21-21 Behavioral Health Services in FQHCs and RHCs (PDF)
January IB 22-2 Covid 19 Vaccine Administration and Treatment Reimbursement Updates (PDF)
2021
New Enrollment Requirements (PDF)
Regional Representatives Contact List (PDF)
IB 20-5: COVID-19 Provider Update (Revised 12/30/2021)
Bring Back Louisiana Partners Toolkit
ABHLA to Adopt New Forms for PH and BH Prior Authorizations
Sterilization and Hysterectomy Policy Notification (PDF)
IB19-3 Medicaid Managed Care Provider Issue Resolution (Revised 12/16/2021)
IB21-02 NEMT Provider Issue Resolution (Revised 12/16/2021)
Out-of-State Inpatient Hospital Claims Submission
Social Determinants of Health – Billable and Payable Z Codes
Availity Portal Replaces ABHLA Tools on Medicaid Web Portal
IB19-3 Medicaid Managed Care Provider Issue Resolution (Revised 12/10/21)
Holiday Check Run December 2021/January 2022
EBP Capacity and Sustainability Funding
IB 21-28: Acts 204 and 433: Providers of Psychosocial Rehabilitation (PSR) Services
LDH – COVID -19 Vaccine Administration in FQHCs and RHCs throughout the Public Health Emergency
LDH COVID-19 Vaccination Toolkit for Children Ages 5-11 (Bring Back Louisiana)
Care Coordination at Discharge: Follow-Up Appointments
Skin Substitutes for Chronic Diabetic Lower Extremity Ulcers
How to be Audit-Ready for an ABA Records Audit
Holiday Check Run Schedule November 2021
LDH - CDC Expands Eligibility of COVID-19 Vaccine to Children Ages 5 to 11
TIC Webinar #5: ACEs are Not Destiny
LDH Issues IB 20 -5 COVID 19 Provider Update 10/21/2021
LDH - Breast Cancer Awareness Webinar
New Language Line PINs for Providers (PDF)
Updated Fees for Inpatient Neonatal Critical Care
Changes to Behavioral Health Services in FQHCs and RHCs (Revised 10/7/2021)
Changes to Behavioral Health Services in FQHCs and RHCs
LDH: Plaintiffs Class Action Suit Notice - A.A. et al v. Phillips (PDF)
Genetic Counseling Policy (Revised 9/28/2021) (PDF)
IB 21-22: Medicaid Dental Benefit Plan Manager Provider Issue Resolution
LDH: Pfizer Booster Shots Now Available to Adults at Increased Risk
Hospital Outpatient Anesthesia and Facility Reimbursement Increase for Dental Treatment (PDF)
Aetna and Unite Us BH Convening Session (Shreveport Area) (PDF)
ABHLA Partners with Pyx Health to Combat Member Loneliness and Isolation
LDH Monoclonal Antibody Treatment Sites
Physician Administered Medication Policy
TIC Webinar #4: The First 1000 Days Maternal Mental Health (PDF)
LDH: Provider Recredentialing Extension (PDF)
Physician Administered Drug Pricing and Maximum Limits (PDF)
Webinar: Diversity, Equity, and Engagement (DEE) and Historical Trauma (RESCHEDULED) (PDF)
Genetic Counseling Policy (PDF)
NEMT Provider Issue Resolution (Revised September 08, 2021)
New Enrollment Requirements for All ABHLA Providers
LDH - OBH Behavioral Health Immediate Resources
Tropical Storm IDA - Temporary Policy Changes Effective 8/27/2021
Temporary Policy Changes Due to Tropical Storm Ida
FAQS Monoclonal Antibody Treatment for COVID-19 (Updated: 8/23/2021)
Genetic Testing for BRCA1/BRCA2 Mutations
Negative Pressure Wound Therapy (NPWT) Pump Limit
Webinar: Diversity, Equity, and Engagement (DEE) and Historical Trauma
Oxygen During Hospital Discharge
IB 21-16: Durable Medical Equipment Manual Pricing Project for Certain HCPCS Codes
LDH Issues IB 20 -5 COVID 19 Provider Update 8/17/2021
LDH Issues IB 20 -5 COVID 19 Provider Update 8/5/2021
August 2021: Enrollee Reassignment
July 2021: COVID-19 Vaccination Incentives for Providers
IB 21-5: New Louisiana Medicaid Provider Enrollment Portal Revised July 28, 2021
July 2021: Suicide Prevention Conference
July 2021: URGENT (LA HAN): Substantial Increases in COVID-19 Transmission Throughout Louisiana
July 2021: Tobacco Cessation During Pregnancy
July 2021: Webinar: Trauma-Informed Primary Care
June 2021: Healthy Louisiana Open Enrollment Flyer 10/15/21 – 11/30/21
June 2021: Portable X-Ray Policy Notification
June 2021: Vaccines for Children (VFC) Policy Notification
June 2021: CareWebQI Discontinuation – Use Availity Portal for PAs
June 2021: LDH Issues IB 20-5 COVID 19 Provider Update 6/17/2021
June 2021: LDH/OBH Coordinated Crisis System Implementation Plan
June 2021: July 4th, 2021 Holiday Check Run
June 2021: Ambulance TIP/Telehealth Billing Guidelines (PDF)
June 2021: ABHLA NEMT Issue Resolution (PDF)
June 2021: ABHLA Office Relocation (PDF)
June 2021: CareWebQI Discontinuation – Use Availity Portal for PAs (PDF)
June 2021: COVID-19 Vaccine and Treatment Administration Reimbursement Rate Updates (PDF)
June 2021: EPSDT Policy Notification (PDF)
June 2021: July 4 2021 Holiday Check Run (PDF)
June 2021: LDH Issues IB 20-5 COVID 19 Provider Update (PDF)
June 2021: LDH/OBH Coordinated Crisis System Implementation Plan (PDF)
June 2021: New Louisiana Medicaid Enrollment Portal Q&A (PDF)
June 2021: Portable X-Ray Policy Notification (PDF)
June 2021: Vaccines for Children (VFC) Policy Notification (PDF)
June 2021: Webinar Series: Trauma-Informed Resiliency Oriented Care (PDF)
June 2021: Webinar: Solutions for Reducing Growing Overdose and Addiction Rates (PDF)
May 2021: Ambulance TIP billing guidelines (PDF)
May 2021: Ambulance TIP/Telehealth Billing Guidelines (PDF)
May 2021: ConnectCenter Provider Registration - WebConnect Users MUST Take Action (PDF)
May 2021: Developmental Screening Webinar Series Flyer (PDF)
May 2021: Eviti for Oncology Treatment Plans (PDF)
May 2021: Memorial Day 2021 Holiday Check Run (PDF)
May 2021: Non-Invasive Prenatal Testing (NIPT) Policy (PDF)
May 2021: Obstetrical Ultrasound Policy (PDF)
May 2021: Standard Service Authorization and Extension Changes
May 2021: Unlicensed Provider Education Requirements for CPST and PSR
May 2021: Updates to Obstetrical Ultrasound Policy
May 2021: Urine Drug Testing Policy Update (PDF)
April 2021: Availity Provider Portal for ABHLA Providers (PDF)
April 2021: Claims Submission Portal – ConnectCenter Replacing Emdeon (PDF)
April 2021: LA HAN Pause on Johnson and Johnson COVID-19 Vaccine Lifted (PDF)
April 2021: Temporary Pause on Johnson and Johnson COVID-19 Vaccine (PDF)
April 2021: Unlicensed Provider Education Requirements for CPST and PSR (PDF)
March 2021: COVID-19 Vaccine Administration Rate Update (PDF)
March 2021: EPSDT Notification (PDF)
March 2021: Finding a Specialist - Assistance for Providers (PDF)
March 2021: LA HAN Louisiana Expands COVID-19 Vaccine Eligibility to All Essential Workers (PDF)
March 2021: Peer Support Specialist Requirements (PDF)
March 2021: Pennington Diabetes Clinic - Provider Notice (PDF)
March 2021: Vaccine Reimbursement - VFC Notification (PDF)
February 2021: BHS Provider Manual Updates (PDF)
February 2021: Inpatient Hospital Per Diem Rates (PDF)
February 2021: Out of State Hospitals COVID-19 Vaccine Rates (PDF)
February 2021: Resuming Outpatient Authorization Renewals (PDF)
February 2021: Resumption of Hospital-Based Utilization Management (PDF)
January 2021: 2021 Hospital Inpatient Rate Increases (PDF)
January 2021: Behavioral Health - Rendering Provider NPI (PDF)
January 2021: CPT EM Office Revisions Level of Medical Decision Making (PDF)
January 19, 2021: HAN 21-06-Memorandum to Vaccine Providers on non-patient discrimination (PDF)
2020
December 22, 2020: Revision to COVID-19 Testing Payment Methodology (PDF)
December 18, 2020: LDH Dental Provider Bulletin (PDF)
December 2020: COVID-19 Vaccine FAQ (PDF)
December 2020: Pharmacy Prior Authorizations Peer to Peer Review Requests (PDF)
November 2020: Assistant Surgeon Payment Reduction (PDF)
November 2020: Continued Alignment with LDH Medicaid Services Manuals (PDF)
November 2020: Discontinuation of Eviti for Oncology Support (PDF)
November 2020: Frequency Limitations/Maximum Units (PDF)
November 2020: Multiple Surgeries Payment Reduction/Multiple Procedures Payment Reduction (PDF)
October 21, 2020: HANS20-45 Update Reporting COVID-19 Results (PDF)
October 2020: Claims Submission - Frequency Codes (PDF)
October 2020: DaVita National Ancillary Agreement (PDF)
October 2020: Duplicate Claims Submission (PDF)
October 2020: Evaluation and Management (E/M) Code Changes (PDF)
October 2020: Footbaths and Soaks (PDF)
October 2020: Outpatient Services Before and After Inpatient Services (PDF)
October 2020: PA Number Format Change (PDF)
October 2020: Third General PRF Distribution Provider Memo (PDF)
September 2020: ABHLA Post Payment Review Changes (PDF)
September 2020: Behavioral Health Inpatient Services (PDF)
September 2020: BH Act 370 (PDF)
September 2020: EVV for EPSDT PCS (PDF)
September 2020: Federally Qualified Health Centers (PDF)
September 2020: NEMT Rates Update (PDF)
September 2020: Claims Submission - Portable X-ray (PDF)
September 2020: Value-Based Payments Covid-19 Response (PDF)
August 2020: ATLAS Shatterproof Addiction Treatment Portal (PDF)
August 2020: Pain Management Program Changes (PDF)
July 15, 2020: Alignment with LDH Medicaid Serviced Manual (PDF)
July 2020: Lousiana Children's Coordinated System of Care (CSoC) (PDF)
June 18 2020: NEMT Update (PDF)
June 15 2020: BH Notification (PDF)
June 2020: Home Health - Billing DME Supplies (PDF)
June 2020: Home Health - Billing REV and CPT Codes Reminder (PDF)
June 2020: Medical Transport - Hospital-Based Ambulances (PDF)
June 2020: Medical Transportation - Out of State Fee Schedule (PDF)
June 2020: Medical Transportation - Pick Up Origin (PDF)
June 2020: Medical Transportation Same Day Pickups (PDF)
June 2020: Provider Taxonomy Code Claims Requirement (PDF)
April 30, 2020: COVID-19 Prohibited PPE Billing Provider Memo (PDF)
April 30, 2020: FQHC RHC Encounter Code (PDF)
April 22, 2020: Memo to psych hospitals and res facilities re COVID-19 (PDF)
April 13, 2020: LDH Informational Bulletin Registration (PDF)
April 2, 2020: Provider Telemedicine Visits Instructions (PDF)
March 30, 2020: 2020 HCPCS and Physician-Administered Drug Reimbursement Updates (PDF)
March 30, 2020: Secure web portal claim status education (PDF)
March 18, 2020: Communication to MHR Providers (PDF)
March 17, 2020: COVID-19 Provider Update (PDF)
March 14 2020: COVID-19 NEMT Provider Update (PDF)
March 14 2020: COVID-19 Provider Update (PDF)
March 12, 2020: COVID-19 Medicaid Provider Update (PDF)
March 10, 2020: COVID-19 Medicaid Provider Update (PDF)
March 1, 2020: LA Policy Out of State OP CCR (PDF)
March 2020: All MCO Provider COVID-19 Telemedicine Billing Education (PDF)
March 2020: NCQA Par Pending Credentialing COVID-19 Provider Education (PDF)
March 2020: Patient Testing Instructions (PDF)
February 20, 2020: Implementation of Authorization for Crisis Intervention (PDF)
January 16, 2020: OOS Hospital Reimbursement Changes Notification (PDF)
January 9, 2020: LLA Recoupment Notification (PDF)
January 2020: Shatterproof Provider Update (PDF)
2019
November 15, 2019: SCID Notification (PDF)
October 17, 2019: Member Coverage Ending Notification (PDF)
October 16, 2019: Shatterproof Provider Update (PDF)
September 25, 2019: BH SE Modifier Rescind Notification (PDF)
September 3, 2019: Updated Pediatric Day Health Care Prior Authorization Checklist (PDF)
August 2, 2019: BH SE Modifier Denials Notification (PDF)
July 1, 2019: Member Assignment and Attribution Policy (PDF)
May 24, 2019: Provider Bulletin (PDF)
May 9, 2019: SCA Network Notification (PDF)
April 22, 2019: DME Date Span Billing Clarification (PDF)
April 15, 2019: DMELA Proprietary Fee Schedule (PDF)
April 10, 2019: ImCal Request for Letter of Interest 2019 (PDF)
April 2019: Initiation and Engagement of Alcohol and Other Drug Abuse Treatment (IET) (PDF)
April 2019: Tribal Alcohol and Substance Abuse Treatment (PDF)
April 2019: Medication-Assisted Treatment (MAT) for Opioid Use disorders (PDF)
March 22, 2019: New Requirements for ASAM Level Triage Assessment (PDF)
March 21, 2019: Electric Breast Pump Request Form (PDF)
March 11, 2019: EBP Credentialing Documents Request (PDF)
March 8, 2019: HPA 18-7 Revised (PDF)
March 2019: Admission Criteria By ASAM Level (PDF)
February 3, 2019: HCPCS Fee Schedule (PDF)
January 17, 2019: Tracking of Evidence-Based Practices (PDF)
January 17, 2019: Update and Clarification - 2019 ABA CPT Codes (PDF)
January 11, 2019: Act 582BHS PM Update Blast (PDF)
January 11, 2019: Newly Posted Sterilization Form Blast (PDF)
2018
September 27, 2018: Revised Provider Notification for Draft Policies (PDF)
September 5, 2018: EM Up Coding and Down Coding (PDF)
May 31, 2018: Act 582 Legislation Summary (PDF)
April 20, 2018: Member Choice Form Fax Blast (PDF)
April 20, 2018: Healthy Louisiana Mental Health Rehabilitation Member Choice Form (PDF)
April 16, 2018: Delivery Claims Fax Blast (PDF)
April 12, 2018: LDH BH Provider Manual and SBHS Requirements (PDF)
April 2018: Pay For Quality - Aetna Better Health of Louisiana (PDF)
February 9, 2018: LA Policy Statements (PDF)
January 16, 2019: Flu Vaccinations Coverage 2018-2019 (PDF)
2016
December 19, 2016: Clinical Documentation Fax Blast (PDF)
November 28, 2016: CLAS Standard Fax Blast (PDF)
November 28, 2016: Credentialing Changes Fax Blast (PDF)
November 28, 2016: HPA 16-32 Fax Blast (PDF)
November 28, 2016: Newborn Billing Guidelines Fax Blast (PDF)
November 28, 2016: Retro Utilization Review Fax Blast (PDF)
November 9, 2016: PA Retro Eligible Fax Blast (PDF)
November 9, 2016: Provider Appeals and Complaints Fax Blast (PDF)
September 22, 2016: ABHLA Emergency Acute Flaccid Myelitis Cases Notice (PDF)
September 1, 2016: MCG-BH Fax Blast (PDF)
September 1, 2016: Provider Notice TPL Effective (PDF)
July 15, 2016: Notification of Pregnancy Fax Blast (PDF)
2015
Stay up to date with all the policies and procedures from the Louisiana Department of Health.