LTSS

CCC Plus members can get long-term services and supports (LTSS) through Medicaid managed care plans like Aetna Better Health® of Virginia. LTSS helps older adults and people with disabilities live at home for as long as they can. Health plans arrange support services based on a person’s unique needs.

Find out if you or a loved one qualifies

Call Member Services at 1-800-279-1878 (TTY: 711). We’re here for you 24 hours a day, 7 days a week. 

What are LTSS services?

All plans cover LTSS if you’re on a home- and community-based waiver or in a nursing or other facility. LTSS can help you live in your home or other setting of your choice. LTSS services include help with personal and health care needs, including

Adult day health care
Assistive technology
Environmental modifications
Personal care
Personal emergency response system (with or without medication monitoring)
Private duty nursing services
Respite care
Skilled and intermediate (custodial) nursing facility or long stay hospital
Help for members transitioning to the community from a nursing facility

Your care manager

If you qualify, we’ll assign you a care manager. They’ll visit you in person or check in with you on the phone or in other ways. They’ll get to know you and find out your needs by working with you and your:

Friends
Family
Providers, like doctors and facilities

You can call your care manager at any time for help. Your family and friends can also be present when your care manager visits.

Learn more about care management

Who can enroll in LTSS?

Who can enroll in LTSS?

To qualify for LTSS, you’ll need to meet certain financial and functional criteria through LTSS Screening. Your local Department of Social Services provides this screening. Talk with your care manager about setting up a screening to find out what services you can receive.