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News and
events

You can stay up to date with health news, newsletters and upcoming events. 

 

Your updates

Here you’ll find the latest member news, bulletins and resources.

Starting February 7, 2022, select at-home COVID-19 tests are covered. Coverage is only for COVID-19 tests obtained at the pharmacy. Tests purchased from retail or third-party stores are not covered. Go to your local pharmacy with your Medicaid ID card. Then, ask the pharmacy to fill at-home COVID tests. Some restrictions may apply.

 

At-home COVID-19 test coverage:

 

  • You can get up to two at-home COVID-19 tests per day per member, but no more than eight at-home COVID-19 tests per rolling 30 days per member. Quantities are based on per test, not per kit. The pharmacy can process at-home COVID-19 tests at no cost starting on or after February 7, 2022.
  • A prescription is required to obtain a number of tests beyond this limit. A pharmacist will need to call the pharmacy help desk to override a prescription exceeding these limits.
  • At-home COVID-19 tests may have age limits. As needed, Aetna Better Health covers tests in all Medicaid populations. That includes dual-eligible members. See formularies for coverage details.
  • You can get COVID-19 tests at any pharmacy. This means you can get them at in-network and out-of-network pharmacies.
  • At-home COVID-19 tests will not be covered before February 7, 2022.  Coverage will also be limited to getting the at-home COVID-19 tests at the pharmacy counter.

 

Learn more about how at-home COVID-19 tests are covered.

Events

Learn more about our events coming soon to your area:

These online education sessions are held every month. Their purpose is to help you understand your benefits and get the most from local and national resources. You can also connect with Aetna Better Health® of Virginia staff, community partners and other members.

 

To RSVP, complete our submission form (PDF) and Notice of Privacy Consent (PDF). We’ll then email you a link to attend.

 

Questions? Send us an email.

These online sessions can help you learn about health topics like the ones listed. You may be eligible to receive a gift card worth up to $50 for attending.

 

Health topics can include, but not limited to:

 

  • Asthma
  • Hypertension
  • Diabetes
  • Mental health
  • Autoimmune diseases
  • Maternal health, and more

 

These sessions are scheduled for 2022:

 

  • March 30, 2022, from 1 PM to 2 PM: National Alliance on Mental Illness (NAMI)
  • June 22, 2022, from 1 PM to 2 PM: Managing Sickle Cell Disease
  • June 29, 2022, from 1 PM to 2 PM: Celebrating PRIDE Month with Connecting Communities
  • September 21, 2022, from 1 PM to 2 PM: The American Foundation for Suicide Prevention
  • December 2, 2022, from 1 PM to 2 PM: Holidays & Mental Health

 

To RSVP, just email us with:

 

  • Your name
  • Your email address
  • Your phone number
  • The program you’re enrolled in (Medallion/FAMIS or CCC Plus)

 

We’ll then send you a link to attend.

 

Don't have an email address? If you have a Care Manager, you can contact them to RSVP. Or call Member Services. We’re here 24 hours a day, 7 days a week.

 

Medallion (Medicaid) and FAMIS:

1-800-279-1878 (TTY: 711)

 

CCC Plus: 

1-855-652-8249 (TTY: 711)

[TBD]

We schedule MAC meetings quarterly. All members are welcome to attend. 

 

Learn more about the Member Advisory Committee

Online sessions to help prepare you for seeking employment


Our goal is to help you be ready for work. We want to prepare you with skills that help you find meaningful work. During these virtual session, we will go over some of the ways you can get ready for work.

 

Along with job readiness, our team will also be offering information about healthy eating, nutrition, and maintaining a healthy lifestyle. Following each session, you will have the opportunity to connect with our Dietician and Workforce Specialist for one-on-one sessions.

 

Below are the dates for our upcoming sessions. Each virtual session is held between 10:30 AM to 12:30 PM.

 

  • May 11, 2022
  • June 1, 2022
  • July 20, 2022
  • August 10, 2022
  • September 7, 2022
  • October 5, 2022

 

How to register


Please email FISoCTeam@Aetna.com to register or if you have any questions about these virtual sessions. Don't have an email address? If you have a Care Manager, you can contact them to RSVP. Or, call Member Services. We’re here for you 24 hours a day, 7 days a week.

 

*Medallion 4.0 and FAMIS Member Services:


1-800-279-1878 (TTY: 711)

 

*CCC Plus Member Services:


1-855-652-8249 (TTY: 711)

Newsletters

Chronic condition management

Depression newsletter — English (PDF) | Spanish (PDF)

 

Diabetes newsletter  — English (PDF) | Spanish (PDF)

 

Heart health newsletter — English (PDF) | Spanish (PDF)

 

Lung health newsletter — English (PDF) | Spanish (PDF)

Depression newsletter — English (PDF) | Spanish (PDF)

 

Diabetes newsletter  — English (PDF) | Spanish (PDF)

 

Heart health newsletter — English (PDF) | Spanish (PDF)

 

Lung health newsletter — English (PDF) | Spanish (PDF)

Depression newsletter — English (PDF) | Spanish (PDF)

 

Diabetes newsletter  — English (PDF) | Spanish (PDF)

 

Heart health newsletter — English (PDF) | Spanish (PDF)

 

Lung health newsletter — English (PDF) | Spanish (PDF)

Depression newsletter — English (PDF) | Spanish (PDF)

 

Diabetes newsletter  — English (PDF) | Spanish (PDF)

 

Heart health newsletter — English (PDF) | Spanish (PDF)

 

Lung health newsletter — English (PDF) | Spanish (PDF)