Medallion/FAMIS – Member Services
1-800-279-1878 (TTY 711)
Monday-Friday, 8 a.m. to 5 p.m.
CCC Plus – Member Services
1-855-652-8249 (TTY 711)
24 hours a day, 7 days a week
Have a list of your prescriptions ready when you call. Ask us to look up your medicines to see if they’re on the list.
You now have the ability to search for drugs using our new Formulary Search Tool. Searches can be performed by drug name or by drug class. The tool will provide formulary status, generic alternatives and if there are any clinical edits (Prior Authorization, Quantity Limits, Age Limits etc).